Our Firm


People travel for various reasons. Most important of all, they want to enjoy themselves and pamper themselves in luxury while they travel. Leave all your worries behind and let travel transport you to another world. A world of the Privileged, a world of Extravagance, a world of New Experiences.

JY Travel Sdn Bhd was founded by Michael and Jane. They have a vision to transform the travel industry. They want to create timeless memories for people. They want to provide a luxury experience. They want to offer people a lifestyle encounter.


Success without integrity is failure

Our commitment to integrity, teamwork, excellence, meritocracy and innovation enables us to build on our relationships with clients on honesty and trust. It drives our ability to deliver extraordinary client service and to build relationships between all our stakeholders.


Our clients' interests always come first.

Our experience shows that if we serve our clients well, our own success will follow.


Our goal is to provide superior service to our clients

Superior service is critical to achieving client satisfaction. Building a relationship with all our stakeholders is key to our business, including attracting and keeping our best people.


We take great pride in the professional quality of our work

We have an uncompromising determination to achieve excellence in everything we undertake. Though we may be involved in a wide variety and occassional heavy volume, if it came to a choice, rather be best than biggest in what we do.

 

We stress creativity and imagination in everything we do

While recognizing that the old way may still be the best way, we constantly strive to find a better solution to our client's problem.


We make an unusual effort to identify and recruit the very best candidate for every job

We select our people one by one. Without the best people,we cannot be the best firm.


We offer our people the opportunity to move ahead more rapidly than is possible at most other places

Advancement depends on merit and we have yet to find the limits to the responsibilities our best people are able to assume. For us to be successful, our staff must posses the necessary skills that is critical to the firm. This means that we must attract, retain and motivate our staff.


We stress teamwork in everything we do

While individual creativity is always encouraged, we focused on working as a team. We have no room for those who put their personal interests ahead of the interests of the firm and its clients.


Your dedicated travel consultant uses a proactive and systematic approach to understand your unique needs and then help you select the right solution. Careful tracking throughout your vacation and reguarly reviewing your circumstances ensures that we are always working to achieve your travel objectives. With JY Travel as your partner, you have access to our team of specialists and you can be confident of your travel decisions
 

Our strength lies in our well trained and knowledgeable specialists who provides premier services to you. In addition, our stringent criteria and selection of local partners allows us to differentiate ourselves within the industry, offering superior products to you.
 

Lastly, we only lead our own tour groups. We do not combine our clients with anyone external to JY Travel Travel so that we can monitor and control both the quality and service afforded to you to provide you with the "Luxury Experience". 


The dedication of our staff to the firm and the intense effort they give their jobs are greater than one finds in most other organizations.

Incentive Group Tour

Incentive travel is the most popular non-cash incentive given to your staff and can increase staff productivity. Group incentive travel, when associated with a conference, will both motivate your staff and provide a great platform to present your business goals and objectives for the coming year.

We also specialize in planning incentive trips for our corporate clients.  We have thus far organized various incentive trips to Singapore, Indonesia, Australia, Italy and many more.


Hotel & Travel

To complement our range of products, we provide Air Tickets booking and Hotel Reservation services to our clients.  Our clients when planning their overseas trips will be able to contact our experienced and friendly staffs who are able to advise them on their air tickets and hotel accommodation based on our clients’ needs with regards to location, budget, and level of luxury.


MPV Transfer Services

At JY Travel, we attempt to provide ease of travel to all our clients.  Hence we not only provide travel planning and advisory services, we have also widened our products to provide luxury transportation to and from airport.

We provide luxury multipurpose vehicle (MPV) transportation to and from Singapore Changi Airport to you homes.  Our professional chauffeurs will arrive at our clients’ doorstep to pick them up and transport them to Singapore Changi airport.  Unlike vans or buses, our customers do not have to alight out of the vehicles while they cross immigrations.  This is particularly welcomed by our clients after a long and tiring flight home from their vacations.


Travel Insurance

A thousand and one mishaps can occur when you are travelling.  For example: Flight delays, loss of luggage, illness and accidents.  The result could be a financial disaster.  With travel insurance, you can be assured that you are constantly protected throughout your journey. 

Travel Safe - Enjoy worry free holidays, knowing that your travel arrangements and belongings are protected

At JY Travel, we provide our clients travel insurance offered by AIG and ACE Travel Insurance Companies.  Both companies offers comprehensive travel insurance coverage.  If you would like more detailed information, please contact us and our professional staff will be happy to provide a more detailed explanation.